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Terms Description

Droos Academy Publishers Ltd are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting https://droos-academy.com you are accepting and consenting to the practices described in this notice.

We do not sell, share or transfer personal information except as set out in this privacy notice.

We use up-to-date industry procedures to keep personal information as safe and secure as possible and to protect against loss, unauthorized disclosure, or access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Contact details:

Questions, comments, and requests regarding this privacy policy should be addressed to edu@droos-academy.com

Duration of the lesson:

A study hour is 50 minutes.

Learner Account:

Each learner will be granted access to an electronic copy of the book to study on Droos Academy and it is prohibited from being used by another person under the penalty of the law.

Cancellation and Withdrawal Policy:

  1. The learner can get a full refund if he or she decides to withdraw from the course before it starts.
  2. The learner has the right to withdraw from the course and receive a full refund within the first week from the date of its launch.
  3. The learner cannot recover the amount paid if he or she decides to withdraw from the course after the first week of the course launch date has passed, unless the legal team at Droos Academy’s finds that he or she has a compelling excuse for which proof must be provided.
  4. Droos Academy may, without stating the reason, cancel the course for any learner or all learners and refund the full paid amount.
  5. Droos Academy can suspend the account of a learner who has not complied with the conditions and laws of enrollment in Al Jazeera courses and without issuing a refund.
  6. The email address “edu@droos-academy.com” is the only official avenue to receive cancellation or withdrawal requests.

It is necessary for you to register with us in order to access this website and our associated online language courses. If you are below the age of thirteen (13) years of age, please obtain the permission of your parent or guardian before using our website.

 

Privacy and Regulations:

  1. Droos Academy technical team and supervisors can access and follow the virtual classes without the permission of learners.
  2. On the recommendation of the student’s instructors, Droos Academy can change the learner’s level after informing and consulting with the learner.
  3. The learner must respect all those who attend Droos Academy classes, whether they are instructors, learners or supervisors, respect their ethnic, political, religious and sexual cultures and affiliations, and must not share their personal data or information that may be obtained during the class with any party and in any way.
  4. In the event that the learner violates what is mentioned in Article II of the paragraph (Privacy and Regulations), Droos Academy has the right to take the necessary legal measures which include exclusion from the class without returning the amount paid.

Attendance:

  1. The learner in the program (Simultaneous Education – Droos Academy) cannot be absent without giving a legitimate excuse for more than 10% of the total hours of the course.
  2. If the learner exceeds the limit mentioned in the first article of this paragraph, the learner loses one percentage grade for each lesson missed.
  3. The learner loses his or her right to a certificate for the level of completion if his or her total unjustified absence exceeds 30% of the total course hours.
  4. Justified absence means the absence due to compelling excuses officially proven after being reviewed and certified by the management of the program.
  5. The learner is allowed to exceed the above-mentioned limit of absence if he or she submits to Droos Academy a legitimate excuse and the program management is convinced of it.
  6.  

Certification and passing exams:

  1. The learner must pass the course with a pass rate of at least 60% to obtain a certificate for passing the level.
  2. If the learner does not pass the course with the said percentage, or is absent from the course without an official excuse by more than 30%, he or she is granted a certificate of attendance only and is not entitled to a completion certificate.

Distribution of grades:

  1. The grades in the courses are distributed as follows:

    • Attendance        10%               
    • Participation      15%   
    • Homework         15%   
    • Quizzes               10%
    • Project                10%               
    • Written test         20%
    • Oral test              20%

Pass grade:

  1. Student must obtain 70% or higher to pass to the next level.